What can managers do to help people coming back from maternity / parental leave?
12 February 2025
There is no one size fits all solution, but there is lots to be done
Our blog
AI-powered search vs. website navigation: How charities can optimise both
3 February 2025
Charity websites are often repositories of critical knowledge
Digital leaders retrospective January 2025
29 January 2025
Navigating the Meta and X changing landscape, team development priorities for 2025, the importance of digital upskilling and recognising that culture is integral to AI policies and roll-out.
Year 1 as a Consultant: A Guide to Sustainable Growth
20 January 2025
Your first year as a consultant or freelancer is pivotal. Learn how to define your offer, balance projects and retainers, build your network, and set up essential systems for long-term success.
5 Things to Think About with Your Brand Before a Website Build
12 December 2024
When planning a new website, your brand is the basis for success
5 Steps to Ensure Your Charity’s Website Rebuild is a Success
20 November 2024
Planning a website rebuild for your charity? Learn 5 actionable steps to streamline the process, avoid common pitfalls, and create a website that delivers real impact.
Business planning: how to get the best out of digital
14 November 2024
Business planning shouldn’t be about stacking projects onto a roadmap – it’s about setting a real direction for your organisation where digital can drive lasting change.
Digital leaders retrospective Autumn 2024
28 October 2024
Helping people feel comfortable with AI, navigating internal perspectives on user research, aligning projects to organisational goals and what everyone is doing about X
Using Google’s Notebook LM to Improve Charity Team Culture and Operations
16 October 2024
Boost efficiency, collaboration, and wellbeing
What we learned through B Corp recertification
5 September 2024
How we’ve grown over the last three years and where we still want to improve
Can AI teach us to be more empathetic?
14 August 2024
Empathy is essential when working in teams, especially in the charity sector
Strengthening our trauma-informed research approach
7 June 2024
A summary of our latest approach for before, during, and after research sessions. There are no examples of trauma mentioned.
Creative People vs. Creative Contexts
14 May 2024
Creativity is often seen as an individual trait, but the environments we work in play a crucial role in nurturing or stifling creative expression
Using AI in Charities: Real-World Applications and Success Stories
2 May 2024
A practical guide for how you can easily and safely use tools like ChatGPT right now
How Inclusive Parental Leave Practices Benefit Your Organisation
23 April 2024
Team members who are on parental leave or sabbaticals pose a unique opportunity for organisations
Digital Leaders Spring Retro 2024
9 April 2024
Engaging senior leadership in digital transformation, prioritising User Experience, setting meaningful KPIs and testing new channels
Find the right agency partner
26 January 2024
…by going beyond a brief
How people in charities are using AI right in Jan 2024
8 January 2024
A practical guide for how you can easily and safely use tools like ChatGPT
How to broaden the appeal of electric vehicle ownership
8 December 2023
Our research shows how organisations must identify and overcome barriers to diversify electric vehicle ownership
Digital leaders retrospective Nov 2023
30 November 2023
User-driven prioritisation, the new era of social media and content strategy plus defining your goals
Reflections on the Magnify 2023 conference
21 November 2023
What we learned, reflections and things we’d like to dig into further
Climate-proofing EVs
5 October 2023
Strategies for weather resilience
Curiosity at the core
3 October 2023
Unlocking high-performance in diverse teams
Reaching out
22 September 2023
Inclusive marketing strategies for the electric vehicle market
The third place revolution
1 September 2023
Reconnecting communities in a divided era
Harnessing ikigai
15 August 2023
A leader’s guide to building purpose-driven teams
The quest for universal charger compatibility
8 August 2023
simplifying the EV charging experience
Electric mobility for older people
20 July 2023
Addressing age-related challenges in the EV industry
Encouraging electric vehicle adoption
14 July 2023
How the government is supporting the EV revolution
Wheelchair accessibility and electric vehicles
10 July 2023
Designing inclusive transport for all
Communities of practice: an introduction
7 July 2023
What they are, how people have used them and our guidance for charities wanting to try them out
Putting people at the heart of your organisation with inclusive recruitment
30 June 2023
Unlearning and relearning, prioritising creating a inclusive culture and practical tips from our inclusive recruitment event
Inclusive design strategies
14 June 2023
How to make the electric vehicle market more inclusive
Electrifying ride-sharing services
4 June 2023
The path to more sustainable urban mobility
Creating inclusive and sustainable charging facilities
26 May 2023
Designing the ultimate EV pit stop
Digital maturity: the what, why and how
25 May 2023
The reasons we love digital maturity models and some ideas on how charities can implement it in their organisations
Bridging the EV affordability gap
18 May 2023
How to make electric cars accessible to all income levels
Get the most out of the internal site search
9 March 2023
High quality internal search makes your content more accessible to people
Learning through the process
14 February 2023
A new website for Christians Against Poverty
Why I’m giving my brain some love
23 January 2023
Working on Alzheimer’s Research UK’s Think Brain Health Check-in helped me change the way I think about dementia and feel more hopeful about the future.
Why people-centred digital strategies work
18 January 2023
People-centred digital strategies stick
Do your audience love your brand?
10 January 2023
A people-centred approach to rebranding, working together to rebrand the Q community
8 benefits of an agile approach
5 July 2022
The way we work enables early testing with users, genuine collaboration and tight cost control.
How to give design feedback
1 June 2022
Feedback can be hard. And subjective. And often controversial. And it can hurt projects and teams when it’s done wrong.
Why accessibility should be baked into any rebrand
18 May 2022
Modern, inclusive products and services need accessible branding
Rebrands are scary
20 April 2022
Here’s 3 ways to help them succeed
A safe, accessible, agency pitch process
10 February 2021
The people involved should feel safe enough to provide their best work, to help you make your decision effectively.
What telephones can tell us about 5 different digital operating models
11 September 2020
Most digital change is going to happen whatever you do
15 tips for presenting to large groups of people
10 July 2019
Communicating well to large groups of people will always help to get your point across
Tips and tricks for facilitating workshops and meetings
13 March 2019
Good workshops break down silos and realise new opportunities for your organisation
The history of the internet is ahead of us
1 September 2018
But now we’re getting to the end of the beginning.
6 icebreakers that don't suck
5 June 2018
Make connections between people without making them feel uncomfortable