We created a comprehensive freelancer onboarding handbook to foster a supportive, inclusive, and productive working environment for short-term collaborators. By offering clarity and promoting trust, the handbook ensures freelancers can integrate seamlessly into our team and deliver their best work.

Key impacts:

• Building trust: The handbook introduces freelancers to our culture and values, emphasising open communication, collaboration, and respect.

• Clarity and efficiency: It outlines processes, tools, and expectations, reducing confusion and enabling freelancers to contribute effectively from day one.

• Inclusive practices: Resources such as the “Manual of Me” and flexible policies help freelancers feel seen and supported, aligning with our B Corp commitment to equity.

• Professional growth: Opportunities like participation in “Lunch and Learn” sessions and access to mental health support reflect our investment in the well-being and development of every team member, regardless of contract length.

The contents include:

1. 1. Who we are
2. What we do
3. Working with William Joseph
4. Freelancer Policies
5. Resources for Freelancers
6. Mental Health & Wellbeing

This handbook has strengthened our partnerships with freelancers, ensuring their contributions align with our mission to create accessible and inclusive digital products and services. It exemplifies our commitment to fostering equity and trust across all working relationships.