Making our expertise more accessible through new products

The problems we hear every week

Charity teams tell us the same things again and again:

• “Our homepage tries to do everything – but I can’t tell if it’s doing anything well.”
• “Our funding application journey has grown clunky and puts off the people we most want to reach.”
• “We can’t agree on a name – it’s holding everything else back.”
• “Our brand looks great but I don’t know if it works for everyone.”

These aren’t issues you always need a six-month project to make progress on. But they are the kind of problems that slow teams down, frustrate users and block bigger ambitions.

Why we’ve created new products

Until now, working with us usually meant starting a project with a full brief. That approach is right for some large, strategic challenges. But sometimes you just need an expert eye on a specific problem.

That’s why we’ve created a set of focused, fixed-price products. Each one is built around a challenge charities face that we’ve seen come up time and time again, with a clear scope, quick turnaround and practical recommendations.

How they work

Each product follows a simple pattern:

1. We diagnose the problem: an expert review or walkthrough highlights where things are unclear, inaccessible or just not working.
2. We identify priorities: you’ll get a short list of quick wins plus bigger opportunities, always framed by effort versus impact.
3. We give you practical next steps: a follow-up call a month later helps make sure changes stick.

So instead of a lengthy process, you get targeted feedback and actions you can use straight away.

What’s on offer right now

• Homepage diagnosis: get clarity on whether your homepage is serving users or sending them away. (£750 / 2 weeks)
• Applicant journey scan: simplify your funding process so more people feel confident applying. (£1,000 / 2 weeks)
• Naming support: resolve the deadlock with naming options that balance clarity, politics and user needs. (£1,250 / 3 weeks)
• Brand accessibility audit: test whether your visual identity is working for everyone, not just some. (£1,500 / 3 weeks)
• Website content strategy foundations: set the fundamentals of your website content so that it works for your audiences and your teams. (£7,000 – £10,375 / 4 weeks)

All are priced and scheduled so you know what you’re getting up front.

Who this will help – and who it won’t

We’ve designed these products to be affordable and accessible for many medium and larger charities. They’re especially useful when you:

• need to make progress between bigger projects
• want confidence before investing more budget
• feel too close to the problem to see it clearly

We know the costs will still put them out of reach for many smaller charities. That’s why we’ll keep sharing free insights and resources through our blog, events and partnerships – so more people can benefit from the knowledge, even if not the products themselves.

Ready to tackle a sticking point?

If you recognise one of these challenges, take a look at the new products. Or just get in touch and we’ll help you work out where to start.